Refund policy

Return Policy

ScalpelSpace uses a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, new condition and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

Any tariffs, duties or shipping fees you may have independently paid in connection with your purchase are non-refundable.

 

Arrived Damaged or Defect Policy

Please inspect your order upon reception and contact support immediately if the item is damaged or defective upon arrival, or if you receive the wrong item. Please note we may request a the product to be returned in order to further investigate and resolve the issue for future orders.

 

Product Return Process

1. To start a return, contact us at info@scalpelspace.com.

2. Upon confirmation of eligible return by support, a return label will be provided.

3. Follow the support instructions to package and attach the return shipping label.

3. Drop the package off at the return label's shipping carrier designated location.

4. Upon confirmation with support, the refund including sales tax will be issued back to the original purchase method.